Subscription Policy

A. Froth Products Subscription

Froth, (a product by Robotico Digital LLP) offers tiered subscription plans for Froth Desk (help desk software), Froth TestOps (test management tool), and Froth CRM (Customer Relationship Management) to provide our customers with access to powerful features and functionalities. Here’s a breakdown of how our subscriptions work:

  • Paid Plans: We offer various paid plans with different features and functionalities to cater to your specific needs and team size. To find detailed information about the features included in each plan and their corresponding prices, kindly Contact Us through our site.
  • Purchasing a Subscription: To subscribe to a Froth product, kindly Contact Us  on our website.

Subscription Terms:

  • Access to Features: Your subscription grants you access to the features and functionalities of the specific Froth product and plan you purchase.
  • Subscription Period: The validity of your subscription depends on the plan you choose (monthly, yearly, etc.). Please review the plan details before subscribing.
  • Renewal: Subscriptions are automatically renewed at the end of the billing period unless you cancel them beforehand. You can manage your subscription and renewal settings within your Froth account. Renewal prices may be subject to change, but we will notify you of any updates before your subscription renews.
  • Personal Use: Your Froth subscription is for your personal or your team’s use only and cannot be resold or shared with others.

Additional Services:

Your Froth subscription plan may include access to additional services or features. You can find detailed information about these add-ons within the platform or by contacting our support team at [email protected].

B. Pricing, Payments, and Refunds

Payments:

You can subscribe to any Froth product through our secure payment gateway on the website. Here’s what you need to know about payments:

 

  • Subscription Fees: You agree to pay the subscription fees associated with your chosen plan. These fees (monthly or annually) are billed in advance for the entire subscription period.
  • Automatic Payments: With your authorization, we can automatically charge your card at the beginning of each billing period for seamless subscription renewal. You can manage or cancel your automatic payments by  Contacting Us.
  • Overdue Payments: If your payment fails, we may restrict your access to Froth products until the outstanding balance is settled.
  • Taxes: Subscription fees may include applicable local taxes (national or international).
  • Price Changes: We reserve the right to revise our subscription prices. Existing subscriptions will not be affected until the next billing period or renewal.
  • Custom Paid Plans: We offer custom Paid plans with tailored pricing and features upon request. These plans may have different billing and payment terms compared to our standard plans.

Third-Party Payment Gateways:

Froth uses secure third-party payment gateways to process your payments. These gateways may vary depending on your region and chosen plan. You acknowledge that these third parties may have their own terms and conditions and privacy policies governing your personal information. We recommend reviewing their policies before using their services.

Froth is not responsible for any issues arising from third-party payment gateway services.

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Locations

ROBOTICO DIGITAL SDN BHD
Regus, 1650, Level 16, 1 Sentral, Jalan Stesen Sentral 5, Kuala Lumpur Sentral, 50470 Kuala Lumpur, Malaysia
ROBOTICO DIGITAL PTE LTD
12 PURVIS STREET
#02-0
SINGAPORE (188591)
ROBOTICO DIGITAL LLP
91springboard, 5th floor, Trifecta Adatto, ITPL Main Road, Garudachar Palya, Mahadevapura, Bengaluru 560048, Karnataka, INDIA.

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